NYC's Go-To Team for
Managed IT Services
Managed IT services for companies & consumers – onsite, remote & drop-off.
- Same-day response
- Flexible hourly visits
- Flat-rate monthly plans & repairs
What do you need today?
Select a service to get started.
Managed IT Services
Your IT department - without the overhead
Repair Computer
Laptop, desktop, Mac - drop-off diagnostic
Bulk Repair Depot
Fleet repairs - 5 to 1,000 monthly devices
Onsite Tech Visit
We come to you · offices & homes
Remote Support
Easy screen-share support
What do you need today?
Select a service to get started.
Managed IT Services
Your own IT department
Repair Computer
Diagnostic drop-off
Bulk Repair Depot
Fleet repairs - 5 to 1,000 monthly devices
Onsite Tech Visit
We come to you · offices & homes
Remote Support
Easy screen-share support
As Seen In
One Team. Every Tech Need.
From managing your entire IT infrastructure to fixing a single device.
Managed IT Services
Your entire IT department at one flat monthly rate — helpdesk, monitoring, onsite support, cybersecurity, and a dedicated account manager.
Device Repair
PC, Mac, laptop, Surface, server — all makes and models. Walk in to our Midtown shop or schedule pickup. Free diagnostic on every device.
Remote Support
We connect directly to your screen and fix it — no appointment, no travel. Dedicated helpdesk for businesses, on-demand help for individuals.
Bulk Repair Depot
Managing a fleet? Send 5 or 500 at flat contract rates — scheduled monthly shipments, hot swaps, and nationwide depot shipping available.
Network Cabling & Phones
New office setups, structured cabling, WiFi design, and VoIP phone systems — we install and manage networks built for NYC buildings.
AI Workflow & Site Design
Automate your most time-consuming tasks with AI tools, and get a conversion-focused website built to rank on Google and win clients.
Device Broken? Need to Recover Files?
Visit our Manhattan repair center for a free diagnostic.
In Person. On Screen. Always There.
Hands on or remote session.
When Your IT Is Holding You Back,
Your Whole Business Feels It
Three situations we solve every week. Which one sounds like you?
I Don't Have IT
Your team figures things out themselves — and it's costing more than you realize. Lost hours, security gaps, and no one accountable when something breaks.
I Need More Support
You have some IT coverage but it's stretched thin. Tickets pile up, projects slip, and your team spends time managing IT problems instead of actual work.
I'm Done With My Current IT
Slow responses, surprise bills, no proactive help — your IT provider has become just another problem. You know there's better out there. There is.
Protect Your Devices.
Protect Your Data.
Manufacturer warranty expired? Worried about spills or cyber threats? We cover your hardware and digital security — flat rate per device.
Tech Protection Plan
Out of warranty or one spill away from a big repair bill? We cover your device from day one — no deductibles, no claim forms, unlimited visits. Already broken? Still covered.
Cyber Security Plan
43% of cyberattacks target small businesses. A single virus removal runs $150–$300. We give you always-on protection, unlimited removals, real technicians — cloud-based, zero slowdown.
The NYCH Difference
What keeps 67,500+ clients coming back since 2000.
Years in New York City
Founded in 2000 in Midtown Manhattan. We know NYC businesses, NYC buildings, and what it takes to keep operations running in this city.
In-House Specialists
Every technician, helpdesk agent, and account manager — all in-house, all NYCH. No subcontractors, no strangers. The same people, every time.
Five-Star Treatment
Every client gets a dedicated account manager, a tech who shows up on time, and real answers. That is why clients stay for years.
67,500 Clients. Here's What That Looks Like.
Real businesses, real outcomes. These are actual clients.
Built to Your Spec.
Not Off a Shelf.
Off-the-shelf machines are built for everyone — optimized for no one. We spec, source, build, and stress-test every machine to your exact workload.
Gaming Builds
High-FPS, ultra-settings rigs — GPU, CPU, cooling dialed in for your game and budget.
AI & Workstations
Rendering, ML, video production, trading setups — multi-GPU configs for maximum throughput.
Business Fleet Builds
Identical spec builds for your whole office — faster and cheaper than retail, fully configured.
Custom PC Repair
Already have a custom build? We repair, upgrade, and reconfigure — every chassis and configuration.
Joe’s Take
Straight Talk on Tech That Matters
Real insights on NYC tech from someone who sees the fallout every single day.
Your Conference Room Is Sabotaging Your Teams and Zoom Calls : Here’s the Fix
Is your conference room helping your team collaborate: or making every Teams and Zoom meeting harder than it needs to be? A tiny laptop webcam, a single speakerphone, poor acoustics, and an undersized display can create a frustrating
September Storms in NYC: How to Keep Your Office Data Safe This Hurricane Season
Could your office restore its critical files if flooding damaged your server room tonight? Would your team know exactly what to do if a power surge took down your network, storage arrays, and workstations at the same time?
Your New NYC Hire Starts Monday : Is Their Desk Actually IT Ready?
Your new NYC hire can be fully productive on Monday only if you test the device, accounts, security controls, and desk before the employee arrives. September brings a familiar hiring surge to Manhattan offices. New analysts join financial
Wi-Fi 7 Is Reshaping NYC Office Networks : Is Your Wiring Ready?
Is your NYC office ready for Wi-Fi 7, or will old cabling, switches, and access points quietly erase the speed and reliability your upgrade promises? A Wi-Fi 7 NYC office network upgrade can deliver higher throughput, lower latency,
Leaving Coworking for Your Own NYC Office? The IT Setup You Inherit
Are you ready to leave a coworking space for your first direct NYC office lease? Do you know which technology services disappear when you leave a managed environment? Your new office IT infrastructure NYC plan must replace shared
How NYC Small Businesses Are Automating Busywork with AI in 2026
What is consuming your team’s time every day: missed calls, appointment back-and-forth, document review, or inventory updates? Which routine tasks could you automate without handing control of your business data to an unmanaged tool? In 2026, practical AI
It is a privilege to serve our clients.
What businesses and individuals actually say after working with NYCH.
"Our server went down the night before a major court filing. NYCH had a tech on-site in 45 minutes and had us back up before morning. I genuinely don't know what we would have done."
"We manage 20 physical therapy locations across NY Metro. NYCH handles every single one. One call, one invoice, zero chaos. Best IT decision we've made in ten years."
"Spilled coffee on my laptop, total panic. They diagnosed it free, repaired it component by component, and had it back in two days. These guys are the real deal."
"Switched from our old IT vendor after years of slow responses and mystery bills. NYCH had us set up in two days. Our account manager actually picks up the phone."
"We're a French IT company managing 7,500 US users. NYCH acts as our silent ground team — repair, ship, support without ever compromising our brand with clients."
"Built a custom gaming PC with NYCH and it's been flawless for over a year. They walked me through every component, stayed on budget, and stress-tested before I left."