NYC's Go-To Team for
Managed IT Services
Managed IT services for companies & consumers – onsite, remote & drop-off.
- Same-day response
- Flexible hourly visits
- Flat-rate monthly plans & repairs
What do you need today?
Select a service to get started.
Managed IT Services
Your IT department - without the overhead
Repair Computer
Laptop, desktop, Mac - drop-off diagnostic
Bulk Repair Depot
Fleet repairs - 5 to 1,000 monthly devices
Onsite Tech Visit
We come to you · offices & homes
Remote Support
Easy screen-share support
What do you need today?
Select a service to get started.
Managed IT Services
Your own IT department
Repair Computer
Diagnostic drop-off
Bulk Repair Depot
Fleet repairs - 5 to 1,000 monthly devices
Onsite Tech Visit
We come to you · offices & homes
Remote Support
Easy screen-share support
As Seen In
One Team. Every Tech Need.
From managing your entire IT infrastructure to fixing a single device.
Managed IT Services
Your entire IT department at one flat monthly rate — helpdesk, monitoring, onsite support, cybersecurity, and a dedicated account manager.
Device Repair
PC, Mac, laptop, Surface, server — all makes and models. Walk in to our Midtown shop or schedule pickup. Free diagnostic on every device.
Remote Support
We connect directly to your screen and fix it — no appointment, no travel. Dedicated helpdesk for businesses, on-demand help for individuals.
Bulk Repair Depot
Managing a fleet? Send 5 or 500 at flat contract rates — scheduled monthly shipments, hot swaps, and nationwide depot shipping available.
Network Cabling & Phones
New office setups, structured cabling, WiFi design, and VoIP phone systems — we install and manage networks built for NYC buildings.
AI Workflow & Site Design
Automate your most time-consuming tasks with AI tools, and get a conversion-focused website built to rank on Google and win clients.
Device Broken? Need to Recover Files?
Visit our Manhattan repair center for a free diagnostic.
In Person. On Screen. Always There.
Hands on or remote session.
When Your IT Is Holding You Back,
Your Whole Business Feels It
Three situations we solve every week. Which one sounds like you?
I Don't Have IT
Your team figures things out themselves — and it's costing more than you realize. Lost hours, security gaps, and no one accountable when something breaks.
I Need More Support
You have some IT coverage but it's stretched thin. Tickets pile up, projects slip, and your team spends time managing IT problems instead of actual work.
I'm Done With My Current IT
Slow responses, surprise bills, no proactive help — your IT provider has become just another problem. You know there's better out there. There is.
Email, Microsoft 365 & Google Workspace, Handled
From one new mailbox to moving your whole company, we set up, secure, fix and migrate business email, so your team can just work.
Email Migrations
Google Workspace, Exchange, GoDaddy or Intermedia to Microsoft 365, typically in one Friday night. AI scripts prep every computer, then our techs check each one.
Explore email migration services →Business Email Setup & New Mailboxes
New hires, new domains, new phones. We add users, licenses and aliases, and get email working on every device.
Shared Mailboxes, Calendars & Lists
info@, accounting@, team calendars, assistant access and distribution lists, set up with the right permissions.
File Sharing & Shared Drives
OneDrive, SharePoint and Google Drive set up so files sync, share safely and stay organized for the whole team.
Email Security
Stop spam, phishing and spoofing with MFA, filtering and SPF, DKIM and DMARC records, plus backup of your mail.
Outlook & Email Troubleshooting
Can't send or receive, mailbox full, Outlook crashing, mail not syncing to your phone. We find the cause and fix it fast.
Protect Your Devices.
Protect Your Data.
Manufacturer warranty expired? Worried about spills or cyber threats? We cover your hardware and digital security — flat rate per device.
Tech Protection Plan
Out of warranty or one spill away from a big repair bill? We cover your device from day one — no deductibles, no claim forms, unlimited visits. Already broken? Still covered.
Cyber Security Plan
43% of cyberattacks target small businesses. A single virus removal runs $150–$300. We give you always-on protection, unlimited removals, real technicians — cloud-based, zero slowdown.
The NYCH Difference
What keeps 67,500+ clients coming back since 2000.
Years in New York City
Founded in 2000 in Midtown Manhattan. We know NYC businesses, NYC buildings, and what it takes to keep operations running in this city.
In-House Specialists
Every technician, helpdesk agent, and account manager — all in-house, all NYCH. No subcontractors, no strangers. The same people, every time.
Five-Star Treatment
Every client gets a dedicated account manager, a tech who shows up on time, and real answers. That is why clients stay for years.
67,500 Clients. Here's What That Looks Like.
Real businesses, real outcomes. These are actual clients.
Built to Your Spec.
Not Off a Shelf.
Off-the-shelf machines are built for everyone — optimized for no one. We spec, source, build, and stress-test every machine to your exact workload.
Gaming Builds
High-FPS, ultra-settings rigs — GPU, CPU, cooling dialed in for your game and budget.
AI & Workstations
Rendering, ML, video production, trading setups — multi-GPU configs for maximum throughput.
Business Fleet Builds
Identical spec builds for your whole office — faster and cheaper than retail, fully configured.
Custom PC Repair
Already have a custom build? We repair, upgrade, and reconfigure — every chassis and configuration.
Joe’s Take
Straight Talk on Tech That Matters
Real insights on NYC tech from someone who sees the fallout every single day.
When the Lights Flicker in Your Office: Why a Server Closet Needs More Than a Surge Strip
Have brief power dips ever rebooted your office router, server, or network switches? And are you relying on a surge strip to protect equipment that keeps your business running?
Do Your Office Backups Actually Restore? The Test Most NYC Businesses Skip
When did your office last restore real files from backup, and prove they opened correctly? A green “backup completed” message shows that a job ran; it does not prove you can recover business data on a clean machine, within the time your team can tolerate.
Can Our Windows 10 Computers Upgrade to Windows 11 Without Buying New Hardware?
Are you assuming your office needs to replace every Windows 10 computer to move on? For most office fleets, the answer is no: the hardware is often already compatible, and TPM 2.0 may simply be disabled in BIOS or UEFI.
Laptop Battery Swelling: What NYC Offices Should Do Before a Bulging Battery Becomes a Fire Risk
Have you noticed a laptop that rocks on a desk, has a raised trackpad, or no longer closes flat? Treat those signs as a possible swollen battery, not a routine performance issue.
Wi-Fi 7 in the Office: Why Faster Access Points Won’t Fix Dropping Connections
Does your office Wi-Fi still drop calls even after you added newer access points? Here is what to check before you buy Wi-Fi 7 hardware.
AI Agents in NYC Offices: A Practical IT Security Checklist for 2026
Are AI agents already accessing your company files, calendars, customer records, or business applications? In 2026, treat every AI agent like a privileged digital employee with a unique identity, limited permissions, and continuous monitoring.
It is a privilege to serve our clients.
What businesses and individuals actually say after working with NYCH.
"Our server went down the night before a major court filing. NYCH had a tech on-site in 45 minutes and had us back up before morning. I genuinely don't know what we would have done."
"We manage 20 physical therapy locations across NY Metro. NYCH handles every single one. One call, one invoice, zero chaos. Best IT decision we've made in ten years."
"Spilled coffee on my laptop, total panic. They diagnosed it free, repaired it component by component, and had it back in two days. These guys are the real deal."
"Switched from our old IT vendor after years of slow responses and mystery bills. NYCH had us set up in two days. Our account manager actually picks up the phone."
"We're a French IT company managing 7,500 US users. NYCH acts as our silent ground team — repair, ship, support without ever compromising our brand with clients."
"Built a custom gaming PC with NYCH and it's been flawless for over a year. They walked me through every component, stayed on budget, and stress-tested before I left."